Trading with Venture Simulations Ltd
Customer Terms and Conditions
These terms and conditions together with the attached specification will govern the provision of services by 'us' to you the 'Customer'.
The Company will:
The Customer will:
Price and Payment
Notwithstanding the above any Services provided to first time customers must be paid for in full on receipt. The Company reserves the right to request references in respect of a Customer where any credit is to be given.
Where payment is not made in accordance with this contract the Company will charge interest at a rate of 4% above base rate on any late payment, until such time as the payment is made in full.
In the event of cancellation or postponement of a project once commissioned, a fee will be charged by the Company to cover costs of all work undertaken, services provided, expenses and overheads, and commitments made up to the time of cancellation. If the Company has occurred costs from third parties to supply the work e.g. printing then this element of the agreed quotation must be paid in full.
In the event of the Customer cancelling a place on a training course run by the Company, payment will be required in full from the Customer if the cancellation is made within 14 days or less of the course taking place. Wherever possible the Company will look to provide a place on the next available course at no additional charge.
In the event of the Company having to cancel or postpone a training course run for the Customer, the Customer will be allowed to claim for any proven out of pocket expenses that may have been incurred at the time of cancellation. The Company will not be liable to pay the Customer for any consequential costs arising from the cancellation of a course.
Except in respect of death or personal injury caused by the Company's negligence (or any other liability which by law we cannot exclude or limit), the Company will not be liable to the Customer due to any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any consequential loss or damage (whether for loss or profit or otherwise), costs, expenses or other claims for consequential compensation (and whether caused by the negligence of the Company, its employees, or agents) which arise from the provision of goods or services under this contract.
The Company liability for any breach of the terms of this Contract or otherwise will be limited to the value of the goods or services purchased by the Customer from the Company in the 12 months prior to the breach of this Contract.
The Company will not be liable if it has provided any recommendations for action and the Customer implements those recommendations prior to taking further advice on the implementation strategy from the Company.
No goods or services will be supplied prior to the Quote being agreed in writing.
On completion of the Project any data supplied by a Customer will be returned to them unless they request that it is retained on computer by the Company.
The Company is registered under the Data Protection Act to hold and use data on behalf of Customers.